Latitude 5540

I am getting the opposite problem. I needed to replace the adapter for the Latitude 5540 laptop. I ordered the 100-watt adapter directly from Dell, as it is the replacement part connected to the Service Tag. They screwed up the shipment by sending only the power cord. Now, they refuse to send me a r

The issue is that in my case it's intermittent and when I first got it one year after the purchase the User Manual had nothing on the problem. Now they updated the manual and say it's a "Processor failure": https://www.dell.com/support/manuals/en-us/latitude-15-5540-laptop/latitude-5540-owners-manua