IT13

I understand your situation and frustration. On contrary, I’d like to share a very positive experience I had with Geekom. About 2-3 years ago, I purchased one of their most powerful Intel i9-based systems (IT13) via Amazon.de. After roughly a year of use, the PSU failed. I contacted their support, r

Thanks for the review! It was an interesting read. That's some remakably terrible performance for a 13900HK with the power and temperature limit placed. The 13900HK is struggling to stay ahead of a 5800H and generally losing to a 6800H. I see Geekom really hasn't learned from the original IT13 13900

I had an IT13 that developed an issue with Inaccessible Boot Device after ~ 6 weeks. I tried everything known to man to recover the system. I only used it as a Plex Media Server. Geekom tech support worked with me and ultimately sent me a new PC. Thanks Geekom! You stood behind your product and I ap

I bought the Mini IT13. I had it replaced because of hardware issues. Was very happy with the customer service. The new one they sent me frustrating the hell out of me. The usb and hdmi connections are so loose I can't move it in the slightest or tough one of the cables coming out of it to plug in a

Question: Was there a actual solution for this found? I Bought the Geekom IT13 and since Day 1 (January 17) of turning it on it will NOT connect via Ethernet. I have been emailing back and forth with Geekom Support since then and am now on the 3rd replacement (2 using I226-V and the 3rd one using I2

20260225 Update: After trying so many different types of solution attempts via Geekom, Reddit, Intel, etc. forums, it came down to that the Intel Ethernet Controller I226-V and I225-V are not compatible with the motherboard running on the IT13. Finally I got Geekom to agree, after presenting all my

Body of the review: In early 2024, I bought a used Geekom IT13 mini PC via an online retailer. The device had been used very little, only for a single video review, and had then been stored in its box. However, it suddenly switched off during a video conference in March 2025. From the symptoms (a bu

Body of the review: In early 2024, I bought a used Geekom IT13 mini PC via an online retailer. The device had been used very little, only for a single video review, and had then been stored in its box. However, it suddenly switched off during a video conference in March 2025. From the symptoms (a bu

Body of the review: In early 2024, I bought a used Geekom IT13 mini PC via an online retailer. The device had been used very little, only for a single video review, and had then been stored in its box. However, it suddenly switched off during a video conference in March 2025. From the symptoms (a bu

Body of the review: In early 2024, I bought a used Geekom IT13 mini PC via an online retailer. The device had been used very little, only for a single video review, and had then been stored in its box. However, it suddenly switched off during a video conference in March 2025. From the symptoms (a bu